Content Direction for Munchery
As Content Director at Munchery, I shifted the focus from exclusively offer-based communications to a conversation that focused on the entire customer experience, adding value and heightening engagement. Highlights included weekly newsletters that increased click-through rates five times over, collaborating with the culinary and design teams to create over 350 recipe cards to go with the company's meal kits, and producing plenty of print material to keep the product top-of-mind at home. Oh, and the creation of first-ever style guides for the menu descriptions, the cooking kits, and the marketing team.
Social & Video
With in-house video production and other content that went beyond menu descriptions (not that those weren't great!), we grew our social following and increased engagement 7x in less than six months.
UX & Product Features
Worked closed with product managers, designers, and photographers to create intuitive user experiences and product pages, such as this one featuring the then-new "group gift" product that worked like a registry for people to pool together and give a gift to new parents or anyone else who could use dinner delivered regularly.
Once home to company updates and the occasional discount, we turned the blog into something worth reading and sharing with chef profiles, cooking guides for our meal kits, food styling tips, and more.